We hope that you are completely satisfied with your order. We take great
care to provide you with quality artwork, however if you happen to receive
any faulty items, please contact us at firstname.lastname@example.org within
3 days of purchase for a full refund or exchange. To return or exchange
items, you need a copy of your Invoice and a Return Authorization Number.
(Read the instructions below to obtain the number.) Plese write your authorization
number on the invoice and send it to us. In order to return any items the
customer must first obtain a Return Authorisation Number from us. Please
send us an e-mail at email@example.com stating the reason
why the items are to be returned or exchanged. This must be done within
3 days of purchase. (Items must be returned within 7 days of purchase for
a full refund or exchange.) Any items received without a Return Authorisation
will not be refunded/exchanged and will only be posted back at the customer's
All our items are shipped in special protective packaging. We take no responsibility
for any damage caused during shipping. Both original shipping fees and
return/exchange shipping fees are not refundable for any reasons. However,
you will not be charged shipping fees again for replacement items. Return
Authorizations will not be approved for any reasons after 3 days. Refunds
will be credited back to the customer via the same form of payment the
customer used to purchase the items.
Faulty items only can be returned. No refunds or exchanges will be approved
for items damaged while in the possession of the customer, during shipping
or if the customer simply changes their mind.
Please allow for variations between what you see on your computer screen
and the original print.
Different computer monitors represent colours differently depending on
the resolution of the screen and other factors. We have endeavoured to
make sure that colours on the website reflect the colours of the real life
prints as accurately as possible. However we take no responsibility for
colour differences. No refunds or exchanges will be accepted on the basis
of colour differences.